· Standard Service: One (1) working day for digitizing and four (4) working days for embroidery upon approval of logo
· 5% damage allowance (Fast Embroidery & Apparel will issue credit to your account for actual damaged garment cost over 5%)
· Shipping Information: all shipments are FOB factory, CA
· Fast Embroidery & Apparel is not responsible for sewing on incorrect styles, colors and sizes sent by merchandise vendors
· New customers must pay in advance for embroidery work and any digitizing services
· Quantities for pricing purposes determined by number of pieces per design and garment style. Shirts and hats not combined for quantity. Prices do
· not include complete color changes for specific designs.
· Fast Embroidery & Apparel is not responsible for quality of embroidery from files not digitized by our company
· Back orders may be billed as new orders, based on applicable quantities for each separate production run
· Prices subject to change without notice
· $30.00 minimum single order charge
· Logos will incur a 10% charge in addition to embroidery fee due to excessive trims and number of colors
· 20% surcharge on garments requiring special locations that are difficult to hoop.
· Rush order charges: 150% for same day, 100% 24 hours, 50% for 48 hours, 25% 72 hours
· We take no responsibility for orders shipped from customer’s vendor, ie: size, colors, style.
· No refunds on decorated items ( ie: embroidered or screen printed). No claims accepted past 10 days from ship date